we know that beauty salon is a service industry, if you want to keep your beauty salon business continued flourishing, first of all you are to do service work, enhance the recognition and satisfaction of customers, so as to enhance the influence of beauty salons. So how to enhance the customer’s recognition and satisfaction through the beauty salon service?
then to have emotion to convey information, this is the professional personnel should have the quality, such as very interested customers to enjoy the aromatic ovarian maintenance project, we have to tell our customers what principle, what kind of products and professional skill, can achieve what kind of effect, which can improve the the phenomenon, so that customers trust. At the same time, in the expression of a friend’s point of view and tone to persuade. For example, you should be how to maintain yourself, what can be improved, and many examples, then you not only made the sale, customers will be very satisfied, will be very grateful to you.
there is found the problem, should be immediately resolved, this can teach them to solve problems. For example: customer in makeup, lipstick, eye shadow to tell a customer to wipe it off, finish nursing after makeup; customers finish nursing, the mobile phone products, or forget to take the necklace, we want to immediately get in touch with customers, and keeping a good property, these things will also increase customer satisfaction.
finally is the attitude towards customers must be better, every beauty salon products offered are almost the same, the conditions and environment are similar, only the high quality service, in order to gain a competitive advantage, the beautician attitude is good or bad, is very important in the reception, from the customer to the left into the whole process, should keep a gentle attitude, regardless of body language, facial expression, speech and deportment, eyes should spread a tender concern, so that customers can come on an impulse, satisfied.
and improve the customer satisfaction of the beauty salon store business is very important, really enhance the customer satisfaction will recommend thinking